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Andrews Plumbing crew and trucks on an emergency sewer line job beside a home

24/7 Emergency Service

Emergency Plumber in Decatur, IN

Burst pipe, sewer backup or no water? Andrews Plumbing offers 24/7 emergency plumbing service across Northeast Indiana and Northwest Ohio. Call (260) 202-0286 any time.

  • 24/7 Emergency Service

  • In-House Excavation

  • Family owned and operated since 1998

24/7 Emergency Plumber in Decatur, IN

Andrews Plumbing offers 24/7 emergency plumbing service for homes and businesses in Decatur, IN and across Adams, Wells and Allen Counties in Indiana and Van Wert County, Ohio. When you call after hours, our team first assesses whether the problem is a true emergency or can safely wait until regular hours, so you get help fast when you need it and are not paying for an emergency visit when you do not.

Our regular hours are Monday through Friday, 7:00 am to 5:00 pm. Outside those hours, call (260) 202-0286 and tell us what is happening. Because we own our sewer cameras and excavation equipment, the same team can handle the emergency and the repair that follows, including sewer line repair, well pump and sump pump repair and water heater replacement.

What Counts as a Plumbing Emergency?

  • Burst or leaking pipes

    Water spraying or pouring from a pipe, or a leak you cannot stop, can damage floors, walls and ceilings in minutes.

  • Sewer backups

    Sewage coming up through floor drains, tubs or toilets is a health hazard and usually means a blocked or broken sewer line.

  • No water

    A failed well pump, pressure tank or main line can leave the whole house without water.

  • Failed sump pump

    A sump pump that stops during heavy rain or snowmelt puts your basement at risk of flooding.

  • Leaking water heater

    A water heater leaking from the tank, or a home with no hot water in winter, needs prompt attention.

  • Frozen pipes

    Frozen lines can split when they thaw. Shut off the water and call before the ice melts if you can.

Smell Gas? Leave First, Then Call

If you smell gas, leave the building right away. Do not use light switches, phones or anything that could cause a spark inside. Once you are outside, call your gas utility's emergency line or 911.

What to Do While You Wait

  1. 1

    Shut off the water

    Close the main shutoff valve, usually where the water line enters the house or near the well pressure tank. For a single fixture, use the valve under the sink or behind the toilet.

  2. 2

    Turn off the water heater

    If the water heater is leaking, turn off its power (electric) or set the gas control to off or pilot, then close the cold water valve above the tank.

  3. 3

    Stop using drains

    During a sewer backup, stop running water, flushing toilets and using the washer until the line is cleared.

  4. 4

    Keep people away from water and power

    Do not walk through standing water near outlets, appliances or the electrical panel.

Emergency Plumbing Service Areas

We provide 24/7 emergency service from our shop in Decatur to communities across Adams, Wells and Allen Counties and Van Wert County, Ohio, including:

Google Reviews

  • Replaced our leaky stand pipe and toilet drain.
    Kristina WassNovember 2026
  • Fast, accurate, and very informative, friendly to work with
    Allen WassNovember 2026
  • I called needing a complete toilet replacement and was scheduled the very next day. The plumber was courteous and efficient, completing the job in record time. I would highly recommend their services!
    R RNovember 2026
  • First and foremost I want to say thank you to Andrews Plumbing for replacing my water heater I had several other plumber come to my house. Look the water heater and would not do the job.
    Gabriel HurleyOctober 2026
  • So thankful for Vern and his crew! Always quick to come out and fix the problem! Chase usually comes to our house and he is one of the nicest people you could ever meet very polite very good at what he does. 5 stars!!
    Lori LandisOctober 2026
  • Had an unusual issue with a toilet in a new house we bought. Jordan came out and figured out a way to fix it for us. We really appreciate the prompt service. One less headache to worry about!!
    John MillerOctober 2026

Frequently Asked Questions

Does Andrews Plumbing offer 24/7 emergency plumbing service?

Yes. Andrews Plumbing offers 24/7 emergency plumbing service in Decatur, IN and across our service area in Northeast Indiana and Northwest Ohio. Call (260) 202-0286 any time.

What happens when I call after hours?

Our team first talks through the problem with you to assess whether it is a true emergency or can safely wait until regular hours, Monday through Friday, 7:00 am to 5:00 pm. If it is an emergency, we work to get you help as quickly as possible.

What counts as a plumbing emergency?

Burst or leaking pipes you cannot stop, sewage backing up into the house, no water at all, a failed sump pump during heavy rain, and a leaking water heater are common plumbing emergencies. A dripping faucet or a slow drain can usually wait for a regular appointment.

What should I do while I wait for the plumber?

Shut off the main water valve, turn off the water heater if it is leaking, stop using drains during a sewer backup, and keep people away from standing water near electrical outlets and appliances.

What should I do if I smell gas?

Leave the building right away. Do not use light switches, phones or anything that could cause a spark inside. Once you are outside, call your gas utility's emergency line or 911.

Do you handle emergencies outside Decatur?

Yes. We serve Adams, Wells and Allen Counties in Indiana, including Berne, Bluffton and Fort Wayne, and Van Wert County, Ohio. Call (260) 202-0286 and tell us where you are.

Plumbing Emergency? Call Us Now

24/7 emergency service. Call (260) 202-0286 and tell us what is happening.

Call (260) 202-0286